Press 1 Campaign: Boost Your Customer Engagement with Press 1 Campaign

Integrate press 1 feature into your voice broadcasting campaign to increase your outreach. Using this feature, you can collect customer leads by prompting a customer response. Once your customer listens to the broadcasted message, give them an option to connect with a live agent by press 1 option.

You can also seamlessly conduct customer surveys with press 1 campaign. Simply ask your customers to answer the surveys in form of numeric inputs. Extract these survey responses right away from your web portal.

Also, you can record every customer conversation instantly and get access of these recordings on your web portal as soon as your call terminates.

Control the number of responses you receive by capping the number of simultaneous calls. Send automatic email reports of all the received responses on your team members email IDs.

Transfer live customer calls on multiple numbers and smoothly run multiple broadcasting campaigns simultaneously. Use our user-friendly web portal to effortlessly perform any last minute changes. Avail our free trial before subscribing to our services.

Key Features

Multiple Number Transfer

Transfer calls to various numbers. Run multiple campaigns and use a different number for every campaign.

Press 1 Response Reports

Extract press 1 campaign response reports from web portal. Understand customer responses to analyse your campaign success.

Customise Press 1 Script

Personalise your press 1 script as per your convenience. Change your audio message and voice instantly on the web portal.

Transfer Live Calls to Agents

Schedule your campaign as per your flexibility. Change running time, date and days of your campaign with ease.

Record Transferred Calls

Get every customer conversation recorded. Access these conversation recordings anytime on your web portal.

Notifications on Press 1 Transfer

Get notified on every press 1 transfer. Send Email/SMS notification every time customer opts for press 1 option.

Benefits

Flexible Call Rates

Services which fits your budget. Pocket-friendly call rates starting from “per second” to “per minute”.

User-friendly Web Portal

Easy to operate web portal. Self- explanatory web portal makes navigation easy for you giving you an enhanced user experience.

Live Call Monitoring Dashboard

Track all campaign calls on the dashboard. Get real-time statistics of your active, on-hold and broadcasted calls.

Round the Clock Support

Non-stop 24*7 customer support. Get round the clock live support over email, chat or call by our expert agents.

No Setup Required

No infrastructure installation needed. Setup and launch your campaign using our comprehensive web portal.

CRM Integrations

Seamless integration with CRM. Perform in-depth analysis of your data by integrating your system with CRM software.

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402/403, Aditya Heritage, Mindspace,
Next to Rustomjee Elanza,
Malad (W), Mumbai 400064

 

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