Click To Call: Capture Every Potential Lead with Click to Call Widget

Providing a quick call back option on your website/portals eases the calling process for potential customers looking to contact. After landing on your website, visitors can straightaway submit their contact number and request a callback to get in touch with you.

Deploying this click to call widget on your website gives your potential customers a prompt method to connect with you. Eliminating the on-hold time and reducing the hassle to connect with business, this solution provides a quick and cost-free way to connect with your business.

Click to call service also ensures that you miss out no potential customers. Ensuring every callback request is attended boosts the probability of lead conversion. And with a reduction in customer efforts, customer satisfaction doubles.

Key Features

Schedule Callbacks

Do not keep customers waiting in long call queues. Instead, provide your customers with the flexibility to connect at their preferred time directly.

Multidevice Compatibility

Without installing any additional plugin, customers can easily use the callback button on multiple devices.

Call Recording

Keep a tab on every customer conversation with automatic call recording. Use these recordings to provide effective coaching to your agents.

CRM Integration

Get an overview of the customer’s journey by integrating your service with CRM. Utilise this information to make a quick and informed business decision.

Callback API

Embed callback APIs in your agent portal or app. And without manual dialling get quickly connected with the desired customer.

Caller ID Choices

Tweak your outbound caller ID by selecting from the list of available options. Seamlessly toggle between multiple caller IDs when needed.

Benefits

Capture Website Visitors

Convert web-based traffic into potential leads by providing a prompt method to inquire about the services.

Reduce Call Waiting Time

Get rid of long call queues and deliver a high-quality customer experience by asking customers to request/schedule a callback at their convenience.

Call Without Dialing

Eliminate the task of remembering and manually dialling numbers. With a single click on the browser, you can place the call on the desired number.

Better Customer Experience

Providing a fast and optimised way of communication largely reduces the customer’s effort to initiate conversation with the business.

Easy Implementation

No complex configuration or deployment required. Simple and easy to integrate calling widget can be instantly added on your website or portal.

Track Conversation

Determine customer behaviour pattern and expectations by listening to call recording and analysing call trends.

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Next to Rustomjee Elanza,
Malad (W), Mumbai 400064

 

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