It’s no secret that Robotic Process Automation is slowly taking over the repetitive, rule-based tasks in organizations. Process robots are rapidly paving the way for companies to engage in much more productive and stimulating tasks and progress in their journey. According to Forrester, the RPA industry will be worth $2.9 billion in 2021. But RPA has also taken over a significant place in our day-to-day lives, without even our realizing it. Every day, we interact with different technologies that quietly make our lives a little more efficient. They allow us to focus on more dynamic tasks instead. We’re back with a blog, and this time, we shall discuss some significant functions that RPA performs in our day-to-day lives:
You so love that classy pair of shoes. You add it to your cart, check-out to purchase the product, pay for the product, and successfully place the order, before you get back to what you were doing before. But have you ever wondered what processes take place at the other end? Once you place your order, they are then tracked on repositories, and it is after stock maintenance that your item is finally dispatched to you. If done manually, these tasks are extremely time-consuming and monotonous. They prevent any other form of productive activity that might actually benefit the retail website. And hence, process robots often take over, and make life more efficient; both for the sellers as well as the buyers. Happy shopping and selling!
With millions and millions of individuals and groups operating on the internet day in and day out across the globe, web analytics can become extremely complex and tedious. Moreover, such a vast repertoire of users also calls for a wide variety of target groups, leading to extremely diverse consumer needs and requirements. In such a world of cut-throat competition, it is essential for organizations to come up with out-of-the-box advertising and marketing strategies in order to attract the attention of such a wide audience. And in such a case, tasks such as carrying out static web analytics can certainly become tedious and tiring. This is where bots enter the scenario, and crawl the internet to come up with all the data required for advertisers to then consider interesting advertising hacks and strategies. It’s a dynamic world – let’s not limit ourselves by performing monotonous tasks.
3.‘TROUBLESHOOTING?” SHOOT THE TROUBLE WITH RPA!
Brainstorming on the solutions to complex organizational problems can cause frustration and boredom in an employee; moreover, since ‘imperfect’ is the synonym for ‘human’, it is but natural for human decision makers to commit errors in their decision making process. However, bots and AI are different. Using RPA and AI, one can automate these troubleshooting processes, thus making work-life more efficient and error-free.
4. HOW MAY OUR PROCESS BOT HELP YOU TODAY?
The helpdesk is usually our preliminary go-to area in case of any complications or issues relating to the website or service in question. But have you wondered how the super-humans behind the helpdesk manage to answer you in that courteous tonality despite having just answered fifty calls in the past half an hour? Yes, it can get quite tedious. And let’s face it, the customer-service persons deserve their breaks, too. That’s when process robots enter the picture. Process robots can act as the connecting medium between the customers and customer service personnel; in that it is possible to automate those aspects of the conversation which are static and common to all customers. So, the next time you indulge in a customer-service interaction, remember that it may not always necessarily be a human behind the desk – it could be a bot.
5.YOUR BOT CAN ROLL OUT YOUR PAYROLL!
Ever experienced a delay in receiving your pay? That’s because the poor humans dealing with your salary have to enter payroll information pulled out from different sources into your payroll system. And this task, of course, is extremely time-consuming and repetitive. Why not recruit a bot for this process? And so, in modern times, there is certainly a probability that a process bot deals with your payroll system.
A lot of times, people fear that RPA might take away from them the humanness afforded to them by their mundane lives. However, the above examples are testimony to the fact that this is far from the truth – process bots do not take away the human angle from a person’s everyday life. They merely help everyday living become more efficient and comfortable.