Setting up a new Target Operating Model around adoption of technology gives you results in the form of savings of cost – per – transaction thereby leading to increased sales
2.Enhanced Customer Strategy
With digital innovation comes speedy delivery and enhanced consumer experience leading to higher sales and retainership and reduced marketing spends
3.Elimination of Overheads
Digital transition streamlines operational workflows which leads to standardization of processes and reduction in variable overheads
Digitisation results in archiving and maintaining record of every transaction and the ability to trace it back to its roots. This results in increasing the effectiveness and also speedy rectification of errors.
The primary reason of digitization is to enhance the overall consumer experience which results into streamlining the entire organizational processes towards this goal. Happy customer means more business.
6.Innovation and Agility
It brings forth an agile way of operations within the organization which is backed up by innovative adoption of solutions.
Overall with combination of all the above mentioned benefits, digitization can start a new culture which flows through all the components right from the product, services, operation and customer experience.