5 ways in which RPA helps you Everyday!

It’s no secret that Robotic Process Automation is slowly taking over the repetitive, rule-based tasks in organizations. Process robots are rapidly paving the way for employees and companies to engage in much more productive and stimulating tasks, and progress in their organizational journey.
However, Robotic Process Automation has also taken over a significant place in our day-to-day lives, without even our realizing it. Every day, we interact with different technologies that quietly make our lives a little more efficient, and allow us to focus on more dynamic tasks instead. We’re back with a blog, and this time, we shall discuss some significant functions that RPA performs in our day-to-day lives:

1.Shop assured, as your software bot makes your repository!
You so love that classy pair of shoes. You add it to your cart, Check-out to purchase the product, pay for the product, and successfully place the order, before you get back to what you were doing before. But have you ever wondered what processes take place at the other end? Once you place your order, they are then tracked on repositories, and it is after stock maintenance that your item is finally dispatched to you. If done manually, these tasks are extremely time-consuming and monotonous, and prevent any other form of productive activity that might actually benefit the retail website. And hence, process robots often take over, and make life more efficient; both for the sellers as well as the buyers. Happy shopping and selling!

2.If it’s a WEB, let automation be the spider!
With millions and millions of individuals and groups operating on the internet day in and day out across the globe, web analytics can become extremely complex and tedious. Moreover, such a vast repertoire of users also calls for a wide variety of target groups, leading to extremely diverse consumer needs and requirements. In such a world of cut-throat competition, it is essential for organizations to come up with out-of-the-box advertising and marketing strategies in order to attract the attention of such a wide audience. And in such a case, tasks such as carrying out static web analytics can certainly become tedious and tiring. This is where bots enter the scenario, and crawl the internet to come up with all the data required for advertisers to then consider interesting advertising hacks and strategies. It’s a dynamic world – let’s not limit ourselves by performing monotonous tasks.

3.‘Troubleshooting?’ Shoot the trouble with RPA.
Brainstorming on the solutions to complex organizational problems can cause frustration and boredom in an employee; moreover, since ‘imperfect’ is the synonym for ‘human’, it is but natural for human decision makers to commit errors in their decision making process. However, bots and AI are different. Using RPA and AI, one can automate these troubleshooting processes, thus making work-life more efficient and error-free.

4.How may our process bot help you today, please?
The helpdesk is usually our preliminary go-to area in case of any complications or issues relating to the website or service in question. But have you wondered how the super-humans behind the helpdesk manage to answer you in that courteous tonality despite having just answered fifty calls in the past half an hour? Yes, it can get quite tedious. And let’s face it, the customer-service persons deserve their breaks, too. That’s when process robots enter the picture. Process robots can act as the connecting medium between the customers and customer service personnel; in that it is possible to automate those aspects of the conversation which are static and common to all customers. So, the next time you indulge in a customer-service interaction, remember that it may not always necessarily be a human behind the desk – it could be a bot.

5.Your bot can also roll out your payroll!
Ever experienced a delay in receiving your pay? That’s because the poor humans dealing with your salary have to enter payroll information pulled out from different sources into your payroll system. And this task, of course, is extremely time-consuming and repetitive. Why not recruit a bot for this process? And so, in modern times, there is certainly a probability that a process bot deals with your payroll system.

A lot of times, people fear that RPA might take away from them the humanness afforded to them by their mundane lives. However, the above examples are testimony to the fact that this is far from the truth – process bots do not take away the human angle from a person’s everyday life. They merely help everyday living become more efficient and comfortable.

BUSINESS PROCESSES THAT CAN BE AUTOMATED

“There is nothing so useless as doing efficiently that which should not be done at all,”says Peter Drucker.
Comprising 2% of the total body weight, the human brain is said to be the most complexly designed structure in the universe. It comes as no surprise that the capabilities of the human mind are incredibly vast and almost limitless. In such a scenario, the only factor that prevents the mind from achieving its full potential is…humans themselves.
And when we rule-based tasks without engaging this mighty power within us, we are negating the immense potential that lies within us. That’s where robots step in, and relieve us of such uninteresting, repetitive tasks; enabling humans to utilize their mind to the best of their ability.
But the question that now arises is, how do we efficiently classify which tasks can be automated? And since there are innumerable domains across the globe, how can we dissect the tasks within each one and arrive at a conclusion? We’re back with a blog; and this time, we shall talk about the different processes that can be automated within various popular fields:

1.Let’s market automation to you, while you market your product to the world
Tom Fishburne says: “The best marketing doesn’t feel like marketing.” You might have the best product or service in the world, but unless you know how to advertise it, the product cannot achieve its full potential. And if a domain as dynamic and stimulating as marketing be reduced to a bunch of monotonous and stagnant tasks, marketers cannot reach their maximum caliber either. And RPA helps you fly as a marketer, by breaking down and simplifying tedious processes such as client communication. While planning and executing out-of-the-box strategies may sound very exciting and upcoming, marketers often rightly begin to feel exasperated when it all ultimately boils down to sending bulk messages on social media, and e-mails to dozens of potential clients every single day, and boring notifications to your clients each time you’re done with that innovative and catchy blog post. Your software bots can jump in here, and perform all of these tasks for you. Whether it’s sending out pings, or answering those ‘tring-trings’, your bot is always at your service.

2.Who says sales doesn’t require creativity?
A lot of people misconstrue the sales sector to consist solely of ‘selling the product’. However, sales, when performed optimally, is nothing less than a creative art – right from sounding professional and convincing to the customers, to generating leads, the sales department has a lot of responsibility on its shoulders. So instead of bringing in something different to the table, and thinking of innovative ways to attract potential customers, why should the sales team settle for anything less?
Tasks such as manual data collection, and sending e-mail attachments and bulk messages can impede creativity, and lead to monotony. RPA is your magic wand to transport you to a far more dynamic world, where sales can be stimulating and challenging, as opposed to static and stagnant. Also, using the different lead generation automation tools, you can now not only automate your leads, but also rotate the processto evenly accommodate all platforms and sectors.

3.Don’t let those workflow processes hinder your ‘work flow’!
“The secret in business is creativity,” says Maharishi Mahesh Yogi. However, the door to creativity is often blocked with uninteresting and repetitive tasks involved in operating the business. When these tasks are taken care of, businessmen can typically begin to think out-of-the-box, and come up with interesting business solutions. RPA understands the predicament of businessmen, and works to perform all the manual tasks for them, thus paving way to a more dynamic and bright future. From efficiently managing reports and data, to digitalizing various business processes and handling client communication, your bot can do it all. Business Process Automation can lead to considerable cost reduction in business, and improve the company-client relationship to a great extent.

4.As an employee working in Human Resource, you, too, are an important ‘human’ resource.
From profile selection and recruitment, to employee contracts and documentation, and ensuring a conducive working environment, the Human Resource department serves as the backbone to any organization. However, while facilitating a workable and humane environment for other employees as well as candidates and potential employees, employees from HR often end up carrying out a number of robotic tasks themselves. These tasks include documentation of details of every candidate and employee; creating and maintaining employee records; managing and updating records pertaining to employee benefits, payrolls, transfer and retirement, etc.
What if your bot takes care of all the monotonous documentations and record maintaining, while you continue to focus on unravelling the full potential of your human resources? Yes, this is 100% possible with RPA. Process robots can manage a number of tedious tasks such as maintaining a record of employee onboarding and offboarding; keeping a track of when employees become eligible for benefits; sending out bulk messages to employees in order to intimate them of any organizational changes and new developments; leave requests and records (Paid Leaves, Sick Leaves etc.); performance appraisals; and maintaining a record of transfers, retirements and pension packages. Have you automated your HR processes yet?

5.Now, don’t tax yourself with tax anymore!
Filing tax returns and maintaining tax records can certainly be a taxing job. Let’s make it easier for you. RPA can be efficiently used to automate tax processes relating to computation, verifying tax returns, and conducting taxation comparisons. RPA can bring about a world of convenience and efficiency to both tax administrators as well as taxpayers, by making the processes of both collection and payment much easier.

Business processes require humans as much as they need bots. The human brain can be put to use in order to come up with extremely unique and innovative business ideas and solutions, while process robots take care of all the rule-based processes that have been bogging down humans all along. In order to optimally exercise the capabilities of a bot, it is important to consider whether a particular domain of business consists of ‘automable’ processes; and if so, the other paraphernalia surrounding it, including the end-to-end automation process, the duration, and the budget involved. With effective automation of relevant processes, one can certainly expect upcoming businesses to flourish in the years to come.

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