TASK-BOTS, META-BOTS AND IQ BOTS: Find Out the Key Differences

Learning and growing in your respective domains while your RPA bots take care of all the mundane aspects seems like a plan. Whether it’s monotonous data entry processes or other repetitive front-end and back-end tasks, your bot does it all. But have you wondered whether these software bots may also have their specializations? Just like you may be an expert in one domain and not so much in another, one can also classify RPA bots basis their expertise.
We have already told you about the difference between physical bots and process bots. We’re back with a blog; and today, let’s look at the differences between the 3 types of RPA bots – task-bots, meta-bots and IQ bots:

1. TASK-BOTS: YOUR MOST BASIC RPA BUDDY

Are you hassled with rule-based documentation tasks such as managing claims, data entry tasks relating to HR and administration, procure-to-pay, repetitive IT processes etc.? Then your task-bot is here to make things more efficient for you! Task-bots are the most commonly used types of software bots in the Automation Anywhere software. Employing task-bots in your workforce can help you get rid of monotonous back-end processes and ensure cost reduction.

2. MEET THE META-BOTS AND (UP)SCALE YOUR PROCESSES!

Often, a company may employ one software bot in multiple apps and processes. And it is but natural for developers to carry out regular updates on these process bots as per the growing industrial requirements. So, should a developer invest his/her efforts in editing the bot to suit each application and process that it automates? Meta-bot says, “no!”
With meta-bots entering the picture, you can now scale your bots efficiently. Whenever a developer makes changes to the meta-bot for one application or process, these changes automatically apply to all applications where that have implemented the bot!

3. IQ BOTS: THE MASTERMIND BEHIND YOUR EFFICIENT PROCESS BOTS

And now, it’s time to meet the leader of the bot gang: IQ bots. IQ bots possess the unique ability to differentiate between structured and unstructured chunks of data and engage in information-specific actions. Such efficient simulation between different types of information and instances makes the IQ bot extremely self-reliant. It relieves the humans of repetitive tasks and allows them ascend in their professional journeys! The IQ bot, thus, forms the backbone of the automation process.

CONCLUSION

Since all the three process bots have their own set of core competencies, the best bet is to consider every process individually before deciding which type of process bot to implement. There is no definite rule for applying RPA to processes. Each business process serves a different purpose, and a suitable automation solution should be devised taking each process individually into account.

HERE’S WHY INTEGRATING RPA AND BIG DATA IS A GREAT IDEA!

Data entry. Copying and pasting. Organizing data. Maintaining records. Assisting in customer service. Yes, we’re talking about the various skills your software bot possesses. Robotic Process Automation is certainly your ticket to a more organized workforce. But…hang on. Providing movie suggestions based on your watch history, predicting consumer behavior and preferences, querying, predictive analytics…you got it! We’re talking about the world of BIG data. Now…consider the two distinct ideas we just offered you and merge them in your mind. Congratulations! You have just unearthed a world of new possibilities.

RPA and big data are the two emerging terms in the 21st Century world. In their own ways, both of these are contributing to a technically advanced world. And integrating the two ideas can transport this world to even newer realms. We’re back with a blog; and today, let’s consider a combination of RPA and big data in the modern world:

1. HANDLING DATA THE RPA WAY!

The most important premise on which RPA functions is automating rule-based tasks at the workplace. And some of the most tedious and repetitive tasks employees perform on a regular basis relates to handling of data. Large organizations often generate massive amounts of data that has to be organized and updated frequently. And RPA can collect, store and retrieve data on software systems, thus saving employee effort and time.

2. IS COLLECTING AND SAVING DATA ENOUGH?

Enter big data! Big data helps one draw key conclusions about the data and make logical predictions based on its patterns. According to UiPath, “Big Data can be evaluated to gain information about customer needs and desires, but it can also provide an understanding of internal business activities, both in the back office and the front office.” Such extensive information can help businesses elevate to new levels.

3. AMALGAMATING BIG DATA WITH RPA…

It has been found that big data combined with RPA can bring about great results. With big data, the raw data procured by RPA can be evaluated to generate logical patterns and draw inferences. It also helps one make predictions based on these patterns. Big data can contribute significantly to the organization by providing valuable insights on consumer behavior, latest trends in the global market and so on. Such information can help companies plan and invest in the right direction. Companies can also update themselves on latest trends in the industry and take decisions accordingly.

While big data and RPA are two distinct fields with separate features, integrating the two can do a world of good to the global market. Both these technologies are still establishing themselves in the modern world. However, their combined power can positively impact organizations in the years to come.

SOURCE:

UiPath

AUTOMATION ANYWHERE V11: Reviewing AA Version 11 and its Successive Versions in a Nutshell

“Humans are not machines – we are something more. We have feeling and experience…” – Dalai Lama

What are you up to right now?
“Reading, of course!” would be your obvious answer. But is that all you are doing at this moment? No, we’re not necessarily talking about the coffee you are probably sipping on the side. Even while reading, you are doing so much more than just scanning through heaps of information. You are actively processing every word being conveyed in this blog. Your mind is comprehending information at a breakneck speed and validating the information with previous experiences. You are questioning ambiguous pieces of information and, most importantly, responding to concrete thoughts with abstract feelings and emotions. Isn’t this little exercise proof enough that humans are more than just a pair of hands performing redundant tasks?

And it’s probably this human genius that also came up with a solution to this problem of inevitable monotony  – robots. While physical robots perform all your day-to-day mundane tasks for you in your tangible space, software bots are here to help you with the virtual ones! RPA is one of the most trending topics in the tech world today. This technology has been successfully automating rule-based business processes across various domains, including finance, pharmacysupply chain and so on. And at the backend of automation are software tools that developers swear by during their RPA projects.
We’re back with a blog; and today, it’s time to talk about one of the leading RPA software giants in the world, Automation Anywhere and the features of the 11th version of its AA software tool:

1. MEET VERSION 11 AGAIN, IN ALL ITS GLORY!

Automation Anywhere officially announced the release of its latest Version 11 software, or the Automation Anywhere Enterprise, in December 2017. This version is packed with a number of exclusive features including enhancement in scalability, cognitive automation and increased security.

i) With Workload Management (WLM), Service Level Agreement demands can be systematically prioritized with the help of in-built SLA calculators and the integration of BotFarm. This allows companies to purchase RPA tools based on usage rather than license. Such services allow for SLA demands to be met in a well-optimized and efficient manner.

ii) Besides WLM, V11 also offers Automation Lifecycle Management. This function enables end-to-end automation projects to systematically follow the sequence in which each stage should be completed; i.e. planning, development, UAT and testing and so on.

iii) The software is compatible to cloud provider platforms such as AWS and Microsoft Azure. This allows developers to carry out highly challenging deployment needs efficiently.

iv) High Availability and Disaster Recovery are features you may also find in the earlier versions. But V11 surpasses mere surface-level recovery, to provide you with bot-level recovery at the grass-root level in case of an interruption.

v) Automation Anywhere’s Control Room is your centralized location that enables developers to handle the scheduling, analyzing and execution of process bots efficiently. With V11, the in-built Bot Insight ensures that predictive operational analytics can now be performed with ease.

Other security features in V11 include:

  • Credential security using locker management
  • CyberArk Solution software (that provides secure storage options for sensitive information)
  • Granular RBAC and other superior security standards. (These ensure that data is highly protected under any circumstance.)
  • Chatbot integration
  • Scheduler APIs
  • AISense which enables efficient image recognition for desktop environments including Citrix, Delphi, Flex etc.
  • Front office automation.

2. VERSION 11.3.1 – ‘CAUSE IT’S TIME FOR AN UPDATE!

While Automation Anywhere V11 is loaded with useful features, there’s always room for upgrades and revisions. And so, the AA Version 11.3.1 goes one step ahead and ensures that the platform includes some more facilities and options. Here’s a sneak peek into the features of Automation Anywhere Version 11.3.1:

i) The Bot Insight Metadata is responsible for gathering data across different processes and applications. With Version 11.3.1, this is supported on the Standardized Query Language or SQL server which helps to create and store databases of business-related information. This ensures that important information is stored and retrieved with convenience.

ii) AA Version 11.3.1 also supports the configuration of data from multiple Active Directory domains or ‘forests’ to the Horizon Workspace, which is a central repository for corporate information. Worried about the primary catalogue server going down? Rest assured, as Version 11.3.1 also provides a fail-over in such cases!

iii) Version 11.3.1 is also well-integrated with Bot Store, thus making it extremely easy to download and deploy pre-existing software bots.

3. VERSION 11, TAKE 3 – PRESENTING THE LATEST VERSION 11.3.2!

No matter how advanced one may become, there’s always room for improvement. And so, Automation Anywhere’s Version 11.3.2 seeks to incorporate further modifications and updates, thus providing an unimaginably superior automation experience:

i) Version 11.3.2 brings the world a little closer by adding Japanese, Korean and French languages! But hang on, as there’s more to this development than just a handful of additional languages.

ii) With 11.3.2, the focus of Automation Anywhere is more on attaining the seemingly paradoxical function of globalization and localization at the same time. While these two areas may ostensibly sound like binaries, they are indeed two sides of a coin. By achieving globalization, the AA platform seeks to reach out to users from across the globe. This makes it extremely convenient for individuals who are not native English speakers. At the same time, with localization, AA intends to cater to the language and culture specific to a particular region, rather than universally opting for English.

iii) What’s more, this concept of globalization and localization also extends itself to cover every significant area within the AA domain – including support, messages (even older ones), the A-People Community platform, AA University and product demos.

iv) The Virtual Desktop Infrastructure (VDI) acts as a centralized technology for managing virtual desktops and deploying these to the concerned end-user as and when required. The VDI software is an important tool in a number of prominent industries including health and finance. With the integration of Citrix’s Independent Computing Architecture (ICA) with the AA tool, it is now possible to automate VDI more efficiently and ensure greater accuracy and speed.

v) Yes, Application Program Interface or API is not a new addition to AA. But Version 11.3.2 definitely provides new additions to the existing APIs! The API technology is extremely significant in integrating various programs and software components so that users can navigate in hassle-free manner between different applications. With new APIs being introduced in 11.3.2, your processes can be sped up and made super efficient, enabling a more organized and less chaotic workforce!

The Automation Anywhere platform has been providing automation services and solutions to some of the world’s largest companies. The Version 11 and its successive updated versions provide the above-mentioned features to ensure unprecedented levels of accuracy and speed in the global workforce.

 

SOURCES:

A-People

HERE’S WHY THE TRAVEL AND TOURISM SECTOR SHOULD OPT FOR RPA!

“If we were meant to stay in one place, we’d have roots instead of feet,” said Rachel Wolchin.

As the world spreads its vast expanse before us, the sky is really the limit when it comes to travelling. Owing to this tremendous diversity, it seems quite an idea to leave our mundane existence behind and retreat on travel sprees every once in a while – ‘detoxing’ from the stress levied on us by our otherwise fast-paced lives.

While this idea certainly sounds exciting, there are certain industries that exert tremendous efforts to ensure that our travel plans are a resounding success. Last time, we spoke about one of these industries – namely, hospitality. We shared with you some of the ways in which RPA and AI can help this industry ascend in its journey by doing away with repetitive and rule-based tasks. We’re back with a blog; and this time, let’s look at some ways in which RPA can help the broader domain of travel and tourism:

1. DIFFICULTIES IN REGULATING THE REGULATORY COMPLIANCE? ALLOW RPA TO STEP IN!

As more and more previously untouched places are now being explored, it is also very important for any nation to ensure the safety and security of its citizens, and make sure that its tourists comply with the requirements pertaining to the same. However, organizing and maintaining a systematic record of thousands of tourists can become cumbersome and time-consuming. While it is natural for humans to commit errors, it is not advisable to risk security by not keeping track of the validity statuses of passports, visas and other legal documents. That’s where RPA steps in. With automation, it is now possible for software bots to organize all security-related documents and information. Moreover, this stored data is also easily accessible and can be easily updated in case of any changes in regulations. Why worry, when your software bots can act as your guards and ensure security?

2. DO WE HAVE AN EFFICIENT PROCESS TO PROCESS THOSE PAYMENTS?

With the expansion of any industry comes the massive responsibility of processing payments and orders at a large scale. While this process is important in any domain, it can become very tedious for employees to carry out the processing. Allow RPA to run its magic wand over this business process and ensure an error-free processing of your payments and orders!

3. MEET YOUR AWESOME CHATBOT BUDDIES, AGAIN!

Chatbots or virtual assistants represent today’s intelligent and efficient digital world. As in many other domains, they play an extremely important role in the travel industry, too. Today, with several travel websites and online booking portals, not only the ease of travel by itself, but also the process of  planning and organizing of the trips has become truly efficient and unbelievably quick. Now, with virtual assistants entering the picture, you can now receive suggestions pertaining to the best plans and modes of travel right at your fingertips. Plus, these virtual assistants also come with exciting features such as the sentiment analyzer, which identifies the customer’s emotional states based on their calls or messages, and intimates the customer care department accordingly.

Wait…that’s not it! Virtual assistants are also capable of much more. Take Hello Hipmunk for example – the official smartie virtual assistant of Hipmunk, the reputed travel website. Try adding Hello Hipmunk on CC in your emails concerning travel, and sit back as this virtual assistant derives all the key details about your excursion and provides you with relevant suggestions!

4. UPDATING PNR STATUS HAS NEVER BEEN EASIER!

Passenger Name Record or PNR is one of the most important documentations in the domain of travel and transport. It is stored in a repository called Computer Reservation System (CRS). It consists of important passenger details including his/her name and contact and ticket details. With thousands of passengers booking their tickets to different locations on a daily basis, it becomes very time-consuming for the staff at the back-end to document such data. And so, RPA enters the picture to help out. Software bots can enter and store the PNR information of more number of passengers in a day than humans manually can. The bot can also easily update any changes in this information. What’s more, automation makes this process quicker and error-free!

5. CANCELLATIONS CANNOT BE AVOIDED, BUT MONOTONY CAN!

Plans change, unexpected events occur, change is the only constant. Okay…the bottom line is that ticket cancellations are bound to happen. And on a daily basis, they happen in large numbers, especially in airways and railways. Manually documenting these cancellations can be unproductive for the staff to whom this task has been assigned. You guessed it…RPA is our solution! Process bots can easily update ticket cancellations on the system and automatically declare the vacancy of these seats in the transport. Automation software can also carry out refund transactions efficiently.

Research has proven that travel leads to a number of health benefits, including lowered stress levels and reduced risk of heart disease. However, without proper amenities, the travel experience can turn out to be disastrous. So, we owe it to the travel industry to help it get rid of monotony and ascend in its journey. Let’s welcome automation today!

Sources:

  1. UiPath
  2. NIIT Technologies
  3. WNS

RPA IN TELECOM: 5 Ways in Which Automation Can Benefit Telecommunications

Gone are the times when people would post lengthy letters and anxiously await lengthier replies. Also, gone are those days when emergency messages would be crammed into tiny telegrams to be sent to relatives and friends living hundreds of miles away. Here we are, in the 21st Century world, with WhatsApp doing the honours for us. With technology connecting each of us universally, we are now closer than we had ever been before. But…hang on. Have we ever thought about the industry that works behind the scenes to ensure this global integration? Yes, we’re referring to the telecom industry.

The telecom sector at work even as you read this blog, ensuring that you have sound internet connectivity. The telecom industry is one of the leading sectors in today’s world. And so, it is important to ensure that the telecom employees can think out of the box and ascend in their careers.

We’re back with a blog, and today, let’s look at the role of RPA in the telecom industry:

1. DATA DATA EVERYWHERE, NOT A PAPER FOUND?

Does this sound familiar? The telecom industry receives a constant inflow of data from various sources, including customers, engineers, network providers etc. More often than not, it gets difficult for the telecom companies to keep track of so much information. This can impede the quality of services provided by the company to the clients. Tracking its own activities can also become a difficult task for the company.
Now for the good news. With RPA, software bots can organize large amounts of information with ease. They can also retrieve this data easily when required. RPA can also help to integrate different pieces of information and bridge any discrepancies in data across different departments.

2. NOW PLACE ‘BACK OFFICE’ TASKS ON THE BACK BURNER!

Telecom tends to consist of IT-related back-office tasks including order processing, generating customer IDs, updating customer information etc. But these have adverse effects for the employees and the organization. Employees engaged in these back-office tasks cannot think beyond the monotonous processes that they are expected to carry out on a regular basis. Enter RPA! With automation, employees can now focus on the more productive organizational tasks.

3. ARE YOUR DATA SYSTEMS CLUTTER-FREE?

With such massive amounts of data comes the responsibility of ensuring that irrelevant and incomplete data is eliminated and/or replaced. When performed manually, detecting the inaccurate information from so much of data can be time-consuming and prone to human errors. RPA bots can detect such incorrect information and ensure that there are no discrepancies in the data systems.

4. DOES SYSTEM INTEGRATION IMPEDE UPGRADES?

System integration is an important part of telecom. However, with multiple systems functioning together, it becomes difficult for organizations to manually ensure that all the systems function in tandem with one another. RPA can step in and make things easier for you. It ensures the integration of the different software systems, and bridges any gaps between the same. And delegating such work to your bots allows you to grow and ascend in your career!

5. NOW, YOUR BOTS CAN WELCOME YOUR CUSTOMERS ON BOARD!

While new customers and clients are always good news, the on-boarding process, which consists of repeatedly documenting the same data, can be monotonous. RPA can help with documenting customer details and enabling the employees to focus on ensuring customer satisfaction in more dynamic ways.

CONCLUSION

So, here we are with 5 ways in which your software bots can help out in the telecom industry. Communication is the most basic tool to healthy interaction, and RPA helps the telecom industry ascend in its journey.

SOURCES:

Thoughtonomy

UiPath

RPA IN MANUFACTURING: The Role of Automation in the Manufacturing Sector

James Dyson once said:

“Manufacturing is more than just putting parts together. It’s coming up with ideas, testing principles and perfecting the engineering, as well as final assembly.”

From the vehicles we commute in to the clothes we wear and the device you’re using to read this blog, every product and service around us is here thanks to the manufacturing sector. With the growing demands of an ever-growing population, it is important for the manufacturing industry to come up with innovative creations that can survive the cut-throat competition, and establish its place in the global market.

And in order to attain new benchmarks in any industry, it is important to get rid of the rule-based tasks that tend to hold one back. We have already discussed the role of RPA in the supply chain. We’re back with a blog, and today, it’s time to look at the various business processes that can be automated in manufacturing:

1. DOES THE ‘BILL OF MATERIALS’ LOOK HECTIC AND IMMATERIAL?

Well, the ‘bill of materials’, which is one of the most important documents in manufacturing, is also one of the most tedious tasks for the manufacturing employees. This list consists of important manufacturing details, including the required raw materials; where these are available; when these should be purchased and so on. However, gathering and consolidating the required information can be time-consuming and repetitive. It is here that RPA enters the picture. With RPA, the entire formulation of this list can be automated; thus resulting in more accurate results in much lesser time.

2. TOO MANY RULE-BASED TASKS IN ADMIN? WHY NOT ADMINISTER A BOT?

Admin is often filled with data entry and back-office tasks. These tasks tend to bog down employees, and prevent them from achieving the more significant organizational goals and aims. RPA seeks to relieve employees and organizations of these monotonous tasks, by sending out your bulk messages and emails; gathering and consolidating information; and…well, ensuring you go places in your career!

3. IF IT’S A WEB, WE’RE THE SPIDERS!

The larger the manufacturing company, the more its branches across different regions. As a manufacturing industry, it is very important for a company to ensure it stays well-connected to major global hubs, and thus set up branches at various important junctions.
And as the organization spreads its wings in readiness for its unparalleled flight, a number of systems and sub-systems of information are often created specific to the particular branches. While the web ensures the integration of these various systems, it often becomes tedious for employees to constantly update these annuls of information from time to time. With RPA, software bots can efficiently update information and reduce communication time between the various branches!

4. DATA MIGRATION? RPA CAN BE THE TEMPO!

As a manufacturing company grows globally, it follows that data also needs to be shifted from older systems to newer ones, and policies updated constantly in accordance with these changes. While this aspect may not seem a great hurdle, it can pose an obstacle to employee and organizational growth when the company begins to spread itself in different domains. As an employee invests excessive time and effort in data migration, the employee resource utilization may go down considerably. With RPA, things can take a turn for the better. Process bots can perform data migration efficiently, thus enabling employees to focus on their primary goals instead.

5. IS SIMPLY CREATING A PRODUCT ENOUGH?

Yay! The product has finally been created as per the requirements of the current market. But is that it? To ensure that the finished product reaches the market (and eventually lands in the buyer’s hands), transportation is a very important aspect of the manufacturing sector. Besides ensuring efficient transportation of the products manufactured, it is also important to track the delivery status of the product to ensure it reaches the destination. And with an increase in the number of products being traded, it tends to become difficult to track the statuses of multiple products at once – leading to human errors. RPA is here to make tracking a piece of cake! With RPA, a manufacturing company can now track multiple delivery statuses.

6. YOUR BOT CARES FOR YOUR CUSTOMER, TOO…

A satisfied customer is the best business strategy of all,” says Michael LeBoeuf.
Without customers, the entire purpose of a business is defeated. And so, it is very important for organizations to cherish and support their customers. While bots cannot match humans in their personalized interactions with customers, it can automate some rule-based tasks. These include repetitive front-office voice process tasks and online chat services. Moreover, chat-bots can win over customers in no time!

The manufacturing industry has constantly expanded, adapting itself to the various technical advancements and striving to meet the ever-changing customer expectations. Let’s welcome RPA into the world of manufacturing and witness the growth of this industry!

RPA IN SUPPLY CHAIN: Is Automation the Next Big Thing in the Supply Chain Industry?

“Supply always comes on the heels of demand,” said Robert Collier.

It’s no secret that goods and services offered in the global market are what enable our day-to-day functioning. From grocery and furniture to technical equipment and professional services, the interplay of demand and supply prevails at every level. While availing of the products and services offered, one seldom considers the tedious and lengthy supply process involved in fulfilling customer demands. While the basic structure of the closely integrated supply chain remains the same, the process has also gone through a number of changes over the span of the past century, owing to large-scale technical advancements. In such a scenario, should rule-based supply chain tasks such as payment processing, barcode verification and transportation, hold the supply industry back?

We’re back with a blog, and today, let’s look at some ways in which RPA can transform the face of the supply chain industry:

1.FROM SHIPS, TO AIRPLANES…AND MANUAL TRACKING TO AUTOMATION!

When the process of shipping has become so much easier, why should shipment tracking continue to be old-school? It’s not uncommon for customers to demand constant updates on the whereabouts of their shipped or to-be-shipped products. However, one seldom considers the monotony involved on the other side of the communication process. In order to track the shipping status of a product, the employee manually checks the request mails and enters each tracking code into the ERP software; and then reports back to the concerned customer with the shipping status. Enter, the age of RPA, where your process bot not only satisfies the customer by providing the accurate shipping status, but also relieves the overworked employee and paves way for more productive activities.

2.“YOUR ORDER IS BEING PROCESSED…” BY A HUMAN?

With the advent of online retail websites and virtual, efficient modes of transaction, placing orders has become extremely customer-friendly. However, it is also important to ensure that this ease of transaction holds good at both ends of the business. While a lot of leading retailers have managed to install relevant software to process and confirm orders, it is unfortunate that some of them continue to adhere to age-old manual transaction systems. With RPA, retailers can automate a host of extremely repetitive transaction-related processes! These include processing orders, sending confirmation mails/messages, and back-office tasks such as data entry and certain customer-service processes.

3. COMMUNICATION IS THE KEY – BUT WHY SHOULD MONOTONY BE THE LOCK?

Communication is an inseparable aspect of business. However, certain aspects of professional communication, such as sending automated emails and messages, can be repetitive and monotonous. And so, automating these processes can relieve the employees of manually sending out the same communication to a hundred different customers; and instead, focus on enhancing their communication skills in order to uplift their business.

4. NECESSITY IS THE MOTHER OF INVENTION…BUT MONOTONY IS THE BARRIER TO INTERVENTION

Throughout history, innumerable inventions and discoveries have emerged owing to the ever-growing demands of the human race. As a result, we have been able to progress to unprecedented heights, and achieve seemingly impossible endeavours. With invention, it is also important to keep track of the manufacturing process in order to ensure that there is enough supply in proportion to the demand. RPA helps employees by alerting retailers when the stock for a particular product diminishes. In this way, RPA has made the inventory management domain extremely efficient and profitable.

5. THE ‘DEMAND-SUPPLY’ DYNAMICS…

Needless to say, supply of any product or service is directly proportional to its demand. Thus, it follows that for any retailer, it is of paramount importance to possess a thorough understanding of the market, along with the latest trends in consumer demands. The collection of data for this process can be tedious and time-consuming; and thus, tends to bog down retailers with monotonous tasks. Advancements in data science and machine learning have improved this situation to a great extent, by predicting consumption patterns of customers, and accordingly providing relevant recommendations pertaining to the same. Thus, retailers now typically spend much lesser time in deciphering consumer patterns and making predictions.

6. NOW, SUPPLY CAN BE DRIVEN BY SELF-DRIVING VEHICLES!

Last, but not the least, RPA can do wonders in product transportation. From transporting raw materials from one industry to another, to delivering the finished products to the market or directly to the customer, the transport system literally forms the backbone of the supply chain. However, the drivers of these vehicles are often subjected to long hours of travel, often without any respite. Self-driving vehicles can ensure efficient supply of the products, while also eliminating the hectic schedules of those involved in the process.
Besides the above listed processes, RPA and AI can also bring about a world of change in the supply chain in terms of automating a host of other business processes, including vendor management, supplier performance management, logistics operations, distribution and sourcing.

As long as there is demand, there will be supply. And this permanence of the supply industry makes it all the more a good candidate for RPA.

Sources:
1. UiPath
2. Maruti Tech

CENTRE OF EXCELLENCE – Walking the Extra Mile in RPA

“Excellence is a continuous process and not an accident,” said Dr. A.P.J. Abdul Kalam.

While it is a great idea to apply RPA to business processes and ascend in your business, automation is certainly no cake-walk. Without proper planning, development and testing, an RPA framework is incomplete, and might face countless obstacles on its way to success. In our blog on RPA development framework, we told you about the various stages and phases that an RPA project has to pass through before it may be deployed to automate the process in question. However, is RPA framework independently sufficient to ensure efficient functioning of the bot?

We’re back with a blog; and today, let’s talk about a unique RPA feature, Centre of Excellence, that goes beyond the technicalities involved in Robotic Process Automation, and seeks to establish a healthy environment for the process robot, so that it can continue to thrive in the respective industry in which it has been deployed. Moreover, XLNC Technologies consists of its very own Centre of Excellence, which has been certified by Automation Anywhere!

1. WHAT IS CENTRE OF EXCELLENCE?

One of the main concerns for a lot of automation software providers as well as their clients is the fear of failure of the RPA project due to faulty design, poor governance and so on (you can check out our blog for more dope on this). If the poor bot is surrounded by unsupportive infrastructure and untrained staff, no amount of perfection in the implementation process comes in handy when the bot is actually deployed into such a setting.

So, if there are failures, do we do nothing about them? There are certain methodologies that can help you to effectively counter these RPA failures. All of which are packaged in the Centre of Excellence. The Centre of Excellence is a unique RPA feature that consists of various long-term strategies, which establish a strong infrastructure for the process robots to be deployed; as well as strive to mentally prepare different individuals and groups to easily welcome RPA into their organizational structure.

2. PRESENTING CENTRE OF ‘XLNC’: NOW ENDORSED BY AUTOMATION ANYWHERE

And now, let’s look at the various exciting features that our very own Centre of Excellence by XLNC Technologies encompasses. We are delighted to inform you that our esteemed Centre of Excellence has been certified by Automation Anywhere! With our COE, we strive to build a solid foundation on which to set up this unique world of automation. Come, let’s check the various features that XLNC’s Centre of Excellence possesses:

a. The train of RPA can run only if you ‘train’ the passengers…

“Job training empowers people to realize their dreams and improve their lives,” says Sylvia Mathews Burwell.
And that’s why our Centre of Excellence incorporates training as an integral part of the RPA process. Right from the planning to the delivery stage, trainers try and loop every relevant team member, from executives to the topmost management, and train them about the various aspects of RPA. These persons discuss the purpose of this RPA project, the logic behind a particular solution, how it should be developed, and the possible benefits that the organization as a whole, as well as specific individuals, will achieve once the solution is deployed. Such training helps employees to shed their inhibitions with regard to the ‘alien’ automation technology that is about to impact their organization in a major way, and instead contribute to facilitating a conducive automated environment.

b. Solution Groups as a Feasible Solution

Yes, we are always there for our clients, constantly supporting and guiding them through the topsy-turvy journey of automation. But, hang on. Is it always good to depend on an external source in order to introduce a change to the business setup? XLNC Technologies strongly believes that it’s always a good idea to have your internal support-systems in place, rather than investing on external services.

Having said that, it is but natural for individuals and departments within an organization to be unaware of and sceptical about this rather upcoming and new technology of automation and process robots.  In such a situation, isn’t it the most logical idea to get in touch with an automation software provider? XLNC’s COE understands your dilemma and provides you with the perfect solution – solution groups.

Following the detailed planning and the chalking out of an end-to-end process, we begin the actual development stage. Here, different team-members can buddy up with the automation software provider or consultancy and understand the technicalities and whys and hows of things. With this knowledge sharing taking place, it is possible to educate them about the limitless possibilities of RPA, not just for the organization, but also for themselves. This makes employees independent enough to carry out their own project without the help of a third party should they wish to go in for another RPA project sometime in the future.

It’s always a good idea to consider life from a long-term perspective: and our COE does just that!

c. Knowledge is supreme; storing knowledge is even more crucial!

We all agree that it is knowledge which comes in handy during times of confusion and doubt. However, if this knowledge is not effectively stored and utilized, it ceases to hold any value. Enter, our Knowledge Management System. KMS is your one-stop database for all the information and repertoire of previous activity that you may require for all your future RPA ventures.
KMS helps you keep a systematic record of any obstacle that may come our way during the end-to-end RPA development process. This becomes a repository of sorts, which an organization can refer to, should it be met with any impediments in future. And that’s why it becomes your point of reference if you need to be reminded, at any time, about your previous RPA journey!

d. Who said labs must have test-tubes and chemicals bubbling on a burner stand?

RPA can have a lab, too – and a very unique and exciting one at that. Our COE ensures that the RPA labs consist of important tools and displays related to automation. New customer? No worries. He/she can instantly get a hang of your services by looking at the various props and tools displayed in your lab. New trainees? Bring it on! Your lab can be a training-ground for your trainees to grasp quality information about automation.

CONCLUSION

So, there we are, with the various features of ‘Excellent’ Centre of Excellence. It is always important to ensure that any project is not only supported by a good process and plausible implementation techniques, but is also backed by a strong infrastructure for it to perform effectively. And with XLNC’s COE, one can certainly ensure a smooth and hassle-free deployment of your process bots.

RPA TRAINING: IN A NUTSHELL

John F. Kennedy rightly stated: “The human mind is our fundamental resource.”

However, what happens when the limitless, dynamic capabilities of the human mind are confined to repetitive, static and rule-based tasks?

The modern-day technological revolution has brought about significant advancement at various levels, giving rise to a much more efficient world. But…hang on. Is it really that hunky-dory?
If technology is to continue to function at an optimal level, it is extremely essential to bring about a transformation in the way we utilize our human resources. Let’s not forget that it is our human intellect that has brought about this technological revolution in the first place! And that’s exactly why it’s important to eliminate those vacancies for rule-based and monotonous tasks, and pave way for our software robots to take over.

We’re back with a blog, and today, let’s discuss, in depth, the need for our current working generation to shed certain stagnant practices, and re-skill itself to contribute to a more efficient and automated world. But…wait. In case you haven’t checked our earlier blogs on RPA Foundation and RPA Advanced certification courses, you can check these out to establish the context. And now, let’s carry on:

1.OKAY GREAT. BUT HOW WILL I BENEFIT AT WORK WITH THE ADVENT OF AUTOMATION?

Contrary to popular belief, RPA doesn’t take away your job. Rather, it replenishes various organizational sectors with increased efficiency, and paves way for more intellectually challenging jobs to be brought to the table. Here are some benefits that you, as an employee, can avail of by adapting to RPA:

• As per Statista reports, the RPA industry will be worth $3.1 billion by 2019, and $4.9 billion by 2020.
• According to Automation Anywhere, 75-375 million people will re-skill themselves to be employed in the RPA sector.
• Automation Anywhere reports also suggest that 52% experts agree that RPA will create more jobs by 2025.
• In Europe, significant RPA growth is expected in the domains of manufacturing and logistics.
• As per Transparency Market Research, RPA is expected to experience a worldwide annual growth rate of 60.5% by 2020.
• The RPA industry is expected to pave way for nearly 2 lakh jobs in India by 2021 (source: Economic Times)

2.BUT…WHERE CAN I LEARN AUTOMATION?

Hello, there! You’ve come to the right place. At XLNC Academy, we offer you extensive RPA Foundation and Advanced training in partnership with Automation Anywhere. Are you a beginner about to take baby steps into the RPA world? The RPA Foundation course can usher you in with ease.
Are you an RPA professional looking for career advancement and better salary prospects? Then the RPA Advanced course can take care of the rest.
Here’s a recap of the trademark features of our RPA courses:

• 3 days’ courses
• Over 20 modules per course
• 21 hours’ instructor-led online live training
• Tailor-made foundation course for beginners
• Easy finance options (EMI/cash-wallets)
• Post-course support
• Trainers with industry experience
• 1-year free access to 80+ courses, including Six Sigma, Big Data and more
• World-class curriculum
• Certification by Automation Anywhere upon completion of the Advanced course
• Guaranteed internship on passing the Advanced course*
• Opportunity to work with XLNC*

*Conditions Apply

3.“SOUNDS GOOD! MAY I KNOW A LITTLE MORE ABOUT YOUR ACADEMY?”

By all means! Since its inception, XLNC Academy International Pvt. Ltd. has been dedicated to providing highly specialized online training and educational courses, including Lean Six Sigma, Prince-2, Big Data, Robotic Process Automation etc., that helps improvise business processes and strengthen the workforce. As a premier training institute, XLNC Academy ranks among the top 10 Asian training institutes, offering over 50 international certification courses across the globe with the help of various media, including e-learning, online virtual training and traditional classroom training.
Here are some of our unique accomplishments:

• It’s official! – We’re official implementation and training partners with Automation Anywhere.
• Take your pick – We administer more than 113 classroom and online live training programs.
• XLNC worldwide – Our training programs have been internationally accredited.
• Top 10! – We’re amongst CIO’s list of top 10 automation companies in the world.
• Centre of ‘XLNC’ – Our Centre of Excellence has been endorsed by Automation Anywhere.

So are you ready for an enriching and elevating 2019? Then what are you waiting for?
To enroll for our courses, visit us here:
1. RPA Foundation
2. RPA Advanced
Or, call us toll-free on 1800-212-9562

RPA FOUNDATION CERTIFICATION: Here’s Everything You Need to Know About our RPA Foundation Training Course

Robotic Process Automation is the new buzzword in town. A number of high-end companies are looking to adopt software bots to perform repetitive manual tasks that prevent vertical mobility. According to McKinsey Global Institute, 75-375 million people will reskill themselves to be employed in the RPA sector by 2030.
Thus, it follows that possessing sound knowledge of automation and process bots can open up a whole new world of opportunities for the learners with respect to better salary prospects and a promising career. What’s more, the learner also gets officially certified by the automation software giant Automation Anywhere at the end of the RPA Advanced certification course!

1. “BUT…HANG ON. THIS IS THE FIRST TIME I’M HEARING THIS TERM ‘RPA’…” – REST ASSURED!

The RPA Foundation Training course is a preliminary course on Robotic Process automation. This course seeks to set up a strong foundation of RPA, and helps to clarify basic RPA concepts. By the end of the course, even total beginners in the field of RPA will have a fairly detailed understanding of the field of RPA; and will be able to create and apply process bots with ease. Moreover, successful completion of the course ensures the learner’s eligibility for the Automation Anywhere certified advanced RPA training course.

2. SO ARE THERE ANY PREREQUISITES TO TAKING UP THESE COURSES?

The RPA Foundation Certification course is open for persons hailing from any industry or educational background. By the end of the course, even RPA beginners will have sufficient knowledge to build a basic bot.
All you need is a keen interest in the domain!

3. WHAT ARE THE FEATURES OF THESE RPA COURSES?

We understand your need to understand every aspect of the RPA course before going ahead with enrolling for the same. Here are some exclusive features of our RPA courses:

• 3 days’ course
• Over 20 modules
• Tailor-made for RPA beginners
• 21 hours’ instructor-led training
• Preparing for advanced level certification
• Easy finance options (EMI/cash-wallets)
• Post-course support
• Trainers with industry experience
• Free additional six-sigma courses
• World-class curriculum
• XLNC Academy certification

So what are you waiting for? To know more about our RPA Foundation Course (and then enroll!), visit us here!

References:
Automation Anywhere

 

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