James Dyson once said:
“Manufacturing is more than just putting parts together. It’s coming up with ideas, testing principles and perfecting the engineering, as well as final assembly.”
It would be impossible to imagine a world without the manufacturing industry. From the vehicles we commute in, to the clothes we wear, and the electronic (or non-electronic!) device you’re probably using at the moment to read the blog, every product and service around us is at our service thanks to the manufacturing sector. It almost seems magical to consider a raw-material being totally transformed into a usable, finished product packaged and labelled to be sold in the market. With the growing demands of an ever-growing population, it is imperative for the manufacturing industry to come up with innovative creations that can survive the cut-throat competition, and establish its place in the global market. And in order to attain new benchmarks in any industry, it is important to get rid of the rule-based, repetitive tasks that tend to hold one back. We have already discussed the role of RPA in the supply chain.
We’re back with a blog, and today, it’s time to look at the various business processes that can be automated in the manufacturing industry:
1. DOES THE ‘BILL OF MATERIALS’ LOOK HECTIC AND IMMATERIAL?
Well, the ‘bill of materials’, which is one of the most important documents in manufacturing, is also one of the most tedious tasks for the manufacturing employees. This list consists of important manufacturing details, including the required raw materials; where these are available; when these should be purchased and so on. However, gathering and consolidating the required information can be time-consuming and repetitive. It is here that RPA enters the picture. With RPA, the entire formulation of this list can be automated; thus resulting in more accurate results in much lesser time.
2. TOO MANY RULE-BASED TASKS IN ADMIN? WHY NOT ADMINISTER A BOT?
Admin is often filled with a host of rule-based processes, chiefly relating to data entry and back-office tasks. These tasks tend to bog down employees, and prevent them from achieving the more significant organizational goals and aims. RPA seeks to relieve employees and organizations of these monotonous tasks, by sending out your bulk messages and emails; gathering and consolidating information; and…well, ensuring you go places in your career!
3. IF IT’S A WEB, WE’RE THE SPIDERS!
The larger the manufacturing company, the more its branches across different regions. As a manufacturing industry, it is extremely imperative for a company to ensure it stays well-connected to major hubs across the world, and thus, set up branches at various important junctions.
And as the organization spreads its wings in readiness for its unparalleled flight, a number of systems and sub-systems of information are often created specific to the particular branches. While the web ensures the integration of these various systems, it often becomes tedious for employees to constantly update these annuls of information from time to time. With RPA, software bots can efficiently update information and reduce communication time between the various branches!
4. DATA MIGRATION? RPA CAN BE THE TEMPO!
As a manufacturing company grows and ascends in the global industry, it follows that data also needs to be shifted from older systems to newer ones, and policies updated constantly in accordance with these changes. While this aspect may not seem a great hurdle, it can pose an obstacle to employee and organizational growth when the company begins to spread itself in different domains. As an employee invests excessive time and effort in data migration, the employee resource utilization may go down, resulting in long-term organizational constraints. With RPA, things can take a turn for the better. Process bots can perform data migration quickly and efficiently, thus enabling employees to focus on their primary goals instead.
5. IS SIMPLY CREATING A PRODUCT ENOUGH?
Yay! The product has finally been created as per the requirements of the current market. But is that it? In order to ensure that the finished product reaches the market (and eventually lands in the buyer’s hands), transportation is an extremely crucial aspect of the manufacturing sector. In addition to ensuring quick and efficient transportation of the products manufactured, it is also important to track the delivery status of the product to ensure it reaches the destination without any hassles. And with the expansion of the manufacturing company, and subsequently an increase in the number of products being traded, it tends to become difficult to track the statuses of multiple products at once – leading to human errors. RPA is here to make tracking a piece of cake! With RPA, a manufacturing company can now track multiple delivery statuses simultaneously.
6. YOUR BOT CARES FOR YOUR CUSTOMER, TOO…
“A satisfied customer is the best business strategy of all,” says Michael LeBoeuf.
Without customers, the entire purpose of a business – together with all the monetary and other investments – is defeated. And so, it is extremely important for organizations to cherish their customers and provide all the support they require. While bots cannot match humans in their personalized interactions with customers, and so, can never totally replace humans in this domain, certain rule-based customer-care tasks can certainly be automated by RPA. These include repetitive front-office voice process tasks, and online chat services. Moreover, charming chatbots can win over customers in no time!
The manufacturing industry has constantly grown and expanded over the decades, adapting itself to the various technical advancements and striving to meet the ever-changing customer expectations and market fluctuations. In an industry as fluid and subject to constant transformation, it is important to ensure that employees and organizations are not bogged down by rule-based, monotonous tasks. Let’s welcome RPA into the world of manufacturing, and witness the unparalleled growth of this industry!